A couple of interesting articles I came across:
Sanity check: 10 dirty little secrets you should know about working in IT
and…
Ten ways to decline a request for free tech support
Guess I’m just in that kind of mood 
A couple of interesting articles I came across:
Sanity check: 10 dirty little secrets you should know about working in IT
and…
Ten ways to decline a request for free tech support
Guess I’m just in that kind of mood